Privacy
Policy
Your privacy is important to us. This Privacy Policy explains how Albert Zeno collects, uses, stores, and protects your personal information when you visit our website, browse our collections, or make a purchase. We are committed to handling your information responsibly and transparently.
Introduction
Our Commitment to
Your Privacy
At Albert Zeno, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines the types of information we collect, how we use it, and the measures we take to keep your data secure. By using our website, you agree to the practices described in this policy.
1. Information
We Collect
We may collect personal information such as your name, email address, phone number, billing and shipping address, and payment details when you place an order or contact us. We may also collect non-personal information, including browser type, device information, and website usage data to improve your experience.
2. How We Use
Your Information
Your information may be used to:
- Process and fulfil your orders.
- Respond to enquiries and provide customer support.
- Improve our website and services.
- Send updates about orders, collections, or promotions (where permitted).
- Maintain the security and functionality of our website.
3. Payment
Security
All payments are processed through secure third-party payment providers. We do not store your complete payment card information on our servers.
4.
Cookies
Our website may use cookies to improve browsing performance, remember your preferences, and analyse website traffic. You can manage or disable cookies through your browser settings.
5. Information
Sharing
We do not sell or rent your personal information. Your information may only be shared with trusted service providers when necessary to process orders, deliver products, or comply with legal obligations.
6. Data
Protection
We implement reasonable technical and organisational measures to protect your personal information from unauthorised access, misuse, or disclosure.
7. Your
Rights
Depending on your location, you may have the right to access, update, or request deletion of your personal information. You may also contact us regarding any questions about your data.
8. Third-Party
Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external websites.
9. Changes to
This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised effective date.
10. Contact
Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us using the details provided on our Contact page. This way, we can assist you promptly and address any concerns regarding your privacy.